On average, a trip to the ER takes longer than 4 hours and costs over $1,000. In light of these numbers, dentists can and should do more to keep their patients out of the emergency room. This is especially true considering that patients who visit the ER with a dental emergency are later sent to…

Why do so many dentists hesitate to invest in CBCT imaging? There’s a fascinating connection between the dental industry’s obsession with profitability and dentists’ reluctance to adopt technology like CBCT scanners. I uncover that connection in this episode of The Patient First Podcast. As dental practice owners are feeling sandwiched between reduced reimbursements and rising…

This record of my three biggest flub-ups in dentistry was apparently the hottest episode on my podcast in 2022. Why do we love to watch others fail? 😅 These wild-but-true stories are pretty darn juicy, so I thought I’d share this again for new subscribers who might have missed this episode when it first aired.…

This list of the top four technological advances in dentistry to keep an eye out for in 2023 just might surprise you… The dental industry as a whole is way behind the times when it comes to applied technology. When equipped with the right tools, however, dentists can empower their patients and make treatment more…

Did you know that dentistry is stressful for patients and providers alike? Dentistry ranks highly as one of the best jobs in the United States. But it could be the best career ever if it weren’t for the anxiety that overshadows dental treatment experiences. In this episode of The Patient First Podcast, I explain how…

 Do you have teeth? Then this podcast is now for YOU. It’s been an immense joy to work on this podcast and help dental professionals learn how to put patients first. But vital feedback from dental patients has alerted me to the need to bring even more patients into the conversation. I’m thrilled to…

More than 1 in 3 dentists today are currently struggling to hire and retain talented team members. I should know. I’m one of them. The dental industry is experiencing a very real and chronic shortage of hygienists and assistants. Dentists need to develop a holistic strategy that keeps their practices competitive and appealing in a…

Did you know that there is a strong correlation between customer satisfaction and revenue growth? In Episode 79 of The Patient First Podcast, I review the results of a survey that reveals just how badly the business of dentistry is failing in comparison with other industries. The results also illustrate how the patient experience is…

Did you know that some 20–30% of your patients could be delaying dental treatment because your practice makes it too hard to book an appointment? In this episode of The Patient First Podcast, I share the fascinating results of a recent survey by Byte of over 1,100 dental patients and explain practical ways you can…

The pandemic permanently changed dentistry as we know it. Those who believe the changes were only temporary are in for a rude awakening. In this episode of The Patient First Podcast, I answer a question someone asked me about where dentistry is currently at in the stream of time. I’m Dr. Bryan Laskin, author of…