The Difference Between “Urgent” and “Important” and Why it Matters

Dental practice owners and managers deal with thorny issues on a daily basis. But which problems are truly important and which ones are truly urgent? Knowing the difference is the key to solving the biggest issues in our industry.

In this episode of The Patient First Podcast, I explain how to determine whether a problem is urgent versus important (or both) and how this can help you keep your dental practice functioning efficiently. Looking beyond the dental practice, the principles I share in this episode can be applied to guide teams in any aspect of life.

I’m Dr. Bryan Laskin, author of “The Patient First Manifesto,” and a dentist working to build solutions to the most important and most urgent problems in dentistry today.

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