The way people seek dental care is changing and as well as the way dentists provide it. DSOs are both leveraging and driving these changes with their platforms, but they need scalable solutions to optimize the efficiencies of their complex and rapidly growing networks. In the meantime, many vendors in the space who are eager…

Dentistry is just starting to hit the biggest wave of change the industry has ever seen. Many of the innovations we are only beginning to see in the dental field have already been pioneered by the medical industry, paving the way for dentistry to experience exponential growth. In this episode of The Patient First Podcast,…

Once a clear-cut path to financial and professional success, dentistry as a career has become a much more murky prospect to the next generation of oral healthcare professionals. Rapid developments in digital technology and the gold rush of the DSO business model have left younger dentists feeling anxious and uncertain about the next steps to…

All you entrepreneurs out there in the dental space know how hard it is to build an empire in this fast-changing industry. Elijah Desmond, the motivational speaker and Founder of Smiles at Sea who has been innovating dental conferences for more than a decade, knows the struggle all too well. But as Elijah generously explains…

Digital technology is transforming many industries including healthcare and finance (popularly known as “fintech” today). In this episode of The Patient First Podcast, I interview Chad Widensky, the CRO of Provide and we get to see the magic that happens when technology, finance and oral healthcare collide. Provide is a national fintech company that specializes…

Many small DSOs just starting out are struggling to keep their heads above water. What are the successful ones doing right? In this episode of The Patient First Podcast that no DSO leader should miss, I interview Trevor Lines, DDS of Revolutionary Tribes and pick his brain on how DSOs can get it right. Dr.…

In the busy dental practice—or DSO—time is one of the most valuable assets. More time equals more opportunities to provide better care and generate more revenue. It’s so easy, however, for time to slip away, wasted on inefficient processes. The secret to regaining control over time? That’s cleverly discussed in the book Buy Back Your Time by…

It’s getting easier than ever for malevolent agents to carry out ransomware attacks, and dental practices are prime targets. With ransomware attacks having increased by 75% during 2023, dental practice owners and the CEOs of DSOs need to be on high alert. Have you thought about what you would do in the event your practice…

What if everything you’ve heard about the group practice model in dentistry…is wrong? DSOs (dental service organizations) may seem to be taking over the industry, but that could actually be a very good thing for the standard of care. In this episode of The Patient First Podcast, I describe my experience at the Dental Forum…

Enjoy a sneak peek of the new arrival with this reading of Chapter 2 from my new book, Dental Disorder. In this episode of The Patient First Podcast, I introduce a new series I like to call “Story Time on the Patient First Podcast.” I’ll be reading a short story from my latest book with…