Your dental team is full of geniuses! So why doesn’t it always feel that way? According to the book “The 6 Types of Working Genius” by Patrick Lencioni, there are different types of ‘working genius,’ and your dental team needs to have a healthy balance of all the types to function harmoniously. Here in “Books…

There’s new legislation now in effect that affects all dentists and their patients in the United States. The problem? Virtually no one knows about it. I recently attended an event called “Datapalooza” where I gleaned a ton of compelling insights about the transfer of patient health data. This might sound like some nerdy and insignificant…

Hate flossing? Then you’re going to really enjoy learning about the best thing that could happen to teeth since the electric toothbrush. In this episode of the Patient First Podcast, I interview Eli Packouz, CEO and Co-Founder of Instafloss, the latest automatic flossing device that is here to turn the oral hygiene industry upside down.…

On average, a trip to the ER takes longer than 4 hours and costs over $1,000. In light of these numbers, dentists can and should do more to keep their patients out of the emergency room. This is especially true considering that patients who visit the ER with a dental emergency are later sent to…

Why do so many dentists hesitate to invest in CBCT imaging? There’s a fascinating connection between the dental industry’s obsession with profitability and dentists’ reluctance to adopt technology like CBCT scanners. I uncover that connection in this episode of The Patient First Podcast. As dental practice owners are feeling sandwiched between reduced reimbursements and rising…

This record of my three biggest flub-ups in dentistry was apparently the hottest episode on my podcast in 2022. Why do we love to watch others fail? 😅 These wild-but-true stories are pretty darn juicy, so I thought I’d share this again for new subscribers who might have missed this episode when it first aired.…

This list of the top four technological advances in dentistry to keep an eye out for in 2023 just might surprise you… The dental industry as a whole is way behind the times when it comes to applied technology. When equipped with the right tools, however, dentists can empower their patients and make treatment more…

Did you know that dentistry is stressful for patients and providers alike? Dentistry ranks highly as one of the best jobs in the United States. But it could be the best career ever if it weren’t for the anxiety that overshadows dental treatment experiences. In this episode of The Patient First Podcast, I explain how…

 Do you have teeth? Then this podcast is now for YOU. It’s been an immense joy to work on this podcast and help dental professionals learn how to put patients first. But vital feedback from dental patients has alerted me to the need to bring even more patients into the conversation. I’m thrilled to…

More than 1 in 3 dentists today are currently struggling to hire and retain talented team members. I should know. I’m one of them. The dental industry is experiencing a very real and chronic shortage of hygienists and assistants. Dentists need to develop a holistic strategy that keeps their practices competitive and appealing in a…