Did you know that dentistry is stressful for patients and providers alike? Dentistry ranks highly as one of the best jobs in the United States. But it could be the best career ever if it weren’t for the anxiety that overshadows dental treatment experiences. In this episode of The Patient First Podcast, I explain how…

 Do you have teeth? Then this podcast is now for YOU. It’s been an immense joy to work on this podcast and help dental professionals learn how to put patients first. But vital feedback from dental patients has alerted me to the need to bring even more patients into the conversation. I’m thrilled to…

More than 1 in 3 dentists today are currently struggling to hire and retain talented team members. I should know. I’m one of them. The dental industry is experiencing a very real and chronic shortage of hygienists and assistants. Dentists need to develop a holistic strategy that keeps their practices competitive and appealing in a…

Did you know that there is a strong correlation between customer satisfaction and revenue growth? In Episode 79 of The Patient First Podcast, I review the results of a survey that reveals just how badly the business of dentistry is failing in comparison with other industries. The results also illustrate how the patient experience is…

Did you know that some 20–30% of your patients could be delaying dental treatment because your practice makes it too hard to book an appointment? In this episode of The Patient First Podcast, I share the fascinating results of a recent survey by Byte of over 1,100 dental patients and explain practical ways you can…

The pandemic permanently changed dentistry as we know it. Those who believe the changes were only temporary are in for a rude awakening. In this episode of The Patient First Podcast, I answer a question someone asked me about where dentistry is currently at in the stream of time. I’m Dr. Bryan Laskin, author of…

What matters most to your dental patients probably isn’t what you think. But if you aren’t meeting your patients’ expectations, you’re leaving money on the table. In this episode of The Patient First Podcast, learn why the dental industry as a whole is behind the curve when it comes to customer satisfaction…and what you can…

Are certain team members dragging down your dental practice? I know you feel frustrated and helpless, but there is a solution you can implement today to change things. Be warned: this solution will hit very close to home. In this thought-provoking episode of The Patient First Podcast, I challenge you to shift your mindset in…

Wish you could focus better? As a busy dentist, it’s not easy to ignore the daily demands on your time. But in this episode of The Patient First Podcast, I show you how to increase your focus so that you can be more productive and get closer to achieving your goals. I’m Dr. Bryan Laskin,…

The secret to reaching your long-term goals for your dental practice lies in the short-term decisions you make. In this episode of The Patient First Podcast, I explain three simple steps that will help you set the right goals and stay on-track to meet them. I’m Dr. Bryan Laskin, author of “The Patient First Manifesto,”…