It turns out I was wrong about the 21st Century Cures Act. But only in technical terms, really. The reality of the situation that dental practice owners are in is still a dire one, perhaps even more serious than we previously realized. In this episode of “The Patient First Podcast,” I explain why we need…

With her entire career spent in the nonprofit sector, there’s no one else more qualified to be leading the amazing organization of Dental Lifeline Network. I interview DLN’s President and CEO Lynda Ricketson to discuss how her organization helps the disabled, elderly, military veterans and other disadvantaged individuals to access life-changing treatment provided by volunteer…

Climbing the corporate ladder might be a tale as old as time, but it’s a relatively new concept in the world of dentistry. Many of the hard-working people on dental teams in DSOs are uniquely qualified to serve in positions of leadership within their organizations, but they may need a hand in realizing their full…

Which is more important to the success of a dental practice or network: the team or the patients? In a fresh take on the classic chicken-versus-egg debate of the business side of dentistry, Founder of Active Dental Dr. Kalpesh Patel and I talk about what it really means to put the patient first and what…

What does “transparency” mean for your organization? How could transparency improve efficiencies, increase profitability and deliver greater value to patients all while raising the standard of care? I explore the topic of transparency with Karla-Marie Santiago, Director of Operations at OakpointⓇ, to discover how this core value of her DSO has strengthened their value proposition…

Imagine the possibilities if you started completing more full-arch dental implant cases. How much would your practice grow? Would you be able to work shorter days? Retire earlier than expected? There are more patients out there who stand to benefit from multiple implants than you may realize. This means there are more opportunities to improve…

What does a DSO have in common with an FQHC (Federally Qualified Health Center)? Find out in this episode of The Patient First Podcast. I interview Dr. Mark Doherty, the brilliant CEO and Co-Founder of D4 Practice Solutions, and he shares some intriguing insights on what DSOs can learn from government-subsidized care to improve the quality…

Sleep-disordered breathing affects more of your patients than you may realize, and no one is better positioned to help them than you are. By offering dental sleep treatment, you can help your patients experience a better quality of sleep, of health, of life, and you can help your practice benefit from a whole new revenue…

Finally, 5 out of 5 dentists agree on SOMETHING. Unfortunately, there are influential powers that be in dentistry who do not agree on this, and that spells doom for a profession that believes in putting the patient first. When surveyed whether they would like to have access to relevant patient medical records for diagnosing and…

David Pryor is BACK in this interview, and we have a blast sharing and comparing our predictions for dentistry in 2024. David Pryor of Planet DDS is the former host of The Patient First Podcast, a long-time friend and a trusted industry expert. In this interview, Dave returns to talk AI, cloud-based practice management systems…